Capture and measure how employees interact with co-workers in order to assess whether their behaviours and practices reflect the organisation's values.
“Contextual performance metrics can act as an incentive for employees to take more ownership for contingent workers success, hence providing an environment where collaborative work is rewarded.”
Possible actions worth monitoring and including in the design process are but not limited to assessing the value of input contributed in projects that are carried out in teams, helping co-workers finish a project, coaching junior colleagues and the value created in additional overtime.
An example of contextual performance is employees who work with contingent workers giving them a more hands on guide as too whats expected. Contextual performance metrics can act as an incentive for employees to take more ownership for contingent workers success, hence providing an environment where collaborative work is rewarded.
Want to accelerate and ring-fence your competitive edge?
Explore other areas where we can leverage technological advancements to help solve unique challenges ...
Enable the ability to adopt a collaborative and proactive strategy responding to customers desired outcomes, preferences and behaviours...
Make incremental advancements through targeted pockets, earmarked for investment and resource allocation...