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Contextual Performance

Capture and measure how employees interact with co-workers in order to assess whether their behaviours and practices reflect the organisation's values.

“Contextual performance metrics can act as an incentive for employees to take more ownership for contingent workers success, hence providing an environment where collaborative work is rewarded.”

Possible actions worth monitoring and including in the design process are but not limited to assessing the value of input contributed in projects that are carried out in teams, helping co-workers finish a project, coaching junior colleagues and the value created in additional overtime.

An example of contextual performance is employees who work with contingent workers giving them a more hands on guide as too whats expected. Contextual performance metrics can act as an incentive for employees to take more ownership for contingent workers success, hence providing an environment where collaborative work is rewarded.


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Why not read about integrating your contingency workforce model into your overall digital framework?

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